PharmaCX 2026 is SEVA’s first flagship summit in Europe, bringing together pharma, biotech, and healthcare leaders to reimagine customer experience in a fast-changing landscape.
Over two days in Berlin, you’ll hear from global experts on omnichannel engagement, digital innovation, patient-centricity, and commercial transformation with plenty of space for real conversations and meaningful networking.
Build valuable connections with senior leaders, innovators, and peers driving the next era of Pharma CX.
Gain insights from global visionaries and industry pioneers shaping the future of engagement, medical affairs, and patient experience.
Across two days in Berlin, you’ll explore key themes driving customer experience in pharma—from omnichannel models and data strategy to AI, patient journeys, and commercial transformation.
How evolving regulations, digital maturity, and customer expectations are reshaping engagement.
Governance, roles, and cross-functional collaboration between sales, marketing, and medical.
Interoperability, consent, and making data usable across the enterprise.
Modular content creation, approval acceleration, and market re-use.
Proving the business and patient impact of customer experience initiatives.
Practical use of AI for next-best-action, content automation, and decision support.
Bridging HCP and patient touchpoints to improve adherence and health outcomes.
Designing hybrid engagement that works across channels and territories.
Email, remote, events, and service centers—what to double down on and what to sunset.
Leading change, upskilling teams, and safely scaling AI across brands and markets.
PharmaCX 2026 brings together a senior, decision-making audience from across pharma, biotech, and healthcare. Expect to connect with leaders who are shaping customer engagement, digital transformation, and commercial excellence across EMEA.
Chief Commercial Officers, Chief Digital Officers, Chief Medical Officers
Marketing, Customer Experience, Omnichannel, Commercial Excellence, Medical Affairs
Patient Experience, Market Access, Data & Analytics, AI & Technology
Bringing together field, medical, and marketing perspectives
SEVA offers sponsors and partners a unique platform to connect with the leaders driving change across the pharmaceutical, biotech, and healthcare industries. By partnering with us, you gain targeted exposure to decision-makers, innovators, and influencers, through thoughtfully curated events designed for real engagement and lasting impact. Whether your focus is brand visibility, thought leadership, or strategic networking, SEVA events deliver direct access to the people shaping the future of life sciences.
SEVA offers sponsors and partners a unique platform to connect with senior leaders shaping the future of pharmaceuticals, biotech, and healthcare. Our partnership opportunities are designed to maximize visibility, build meaningful relationships, and position your brand as a thought leader in the global life sciences community.
Position your company as a trusted voice in the pharma community.
Expand your visibility and engage directly with decision-makers. (Includes all Knowledge Partner benefits)
Take the spotlight as a headline partner with maximum exposure. (Includes all Knowledge + Strategic Partner benefits)
Discounts for 3+ attendees
At PharmaCX 2026, every moment is designed to help you meet the right people and have the right conversations. From senior leaders to cross-functional peers, the summit creates the space for collaboration, knowledge-sharing, and building trusted relationships.
Meet hand-picked peers and decision-makers matched to your interests
Small, interactive discussions on practical challenges and new ideas
Connect informally with colleagues across EMEA
One shared stage ensures you never miss a session or conversation
Join us in the heart of Berlin at a premium 5-star venue, designed to inspire collaboration and innovation.
Connecting Leaders Across 25+ Countries in the EMEA Region
First summit launched
in EMEA
Expanded into
10+ countries
3,000+ leaders
engaged
Pharma CX, Clinical
Trials, AI Summits
Great conversations and relevant topics. It felt very timely.
I really enjoyed the chance to connect with peers from different parts of the industry.
A good mix of technical and practical content. I found it useful.
It was helpful to hear how others are approaching similar challenges in customer experience.
The sessions were creative and well put together. I left with fresh ideas.
I appreciated the honest discussions, people shared what was really working and what wasn’t.
I liked how practical the sessions were, less theory, more real examples.
Good energy and solid insights. A well-organized event.
The mix of speakers and topics worked really well. It was time well spent.
Clear, relevant content and an audience that actually engages.
A helpful event, useful takeaways and easy to connect with others.
A great balance between technical depth and cross-functional collaboration, something rare in most events.
Head of Business Development
Kashish.Jethwani@pharmaseva.com
Head of Operations
Richard.dalvin@pharmaseva.com
Head of Production
Larisa.bernhard@pharmaseva.com
Have a question about attending, speaking, or partnering? Our team is here to help you, usually within 24 hours.
